Third Party Verification

Third Party Verification, or TPV, is the process of having an independent third party confirm the identity of the customer, whether he or she has authorization to place or change an order, and whether the customer comprehends the details.

Live Agent TPV Automated IVR TPV Hybrid Live-IVR TPV

The reasons for choosing Quality TPV are clear. We provide the best solutions for your TPV needs:

Seamless Systems Integration
Web-Enabled Applications
Lightning Fast Implementation
Reduced Call Duration
Increased Customer Satisfaction
Immediate Call Record & Recording Access
Innovative Reporting Tools
Redundant Call Centers and IVR Servers
Dedicated Technical Teams
Increased Success Ratio, Revenues & Cost Savings
All-Inclusive Pricing
Competitive Rate Structure

Live Agent TPV

Our Live Operator TPV Service features the fastest pick-up times in the industry. When customers want to provide live interactions with ultimate flexibility.

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Automated IVR TPV

Our Automated IVR solution offers a low-cost alternative to a live voice agent while ensuring compliance with both FCC and State PUC Third Party Verification requirements.

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Hybrid Live-IVR TPV

Our Hybrid Live-IVR Interactive voice response solutions offer customers the best of both worlds: the ability to customize and optimize the advantages of the live operator interaction combined with the low cost of an automated IVR solution.

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