Quality TPV offers live operator, automated IVR, and hybrid verification services. We aim to provide the right solution for every marketing channel.
To protect our clients and their customers by leveraging our technology and talent to verify their agreements. In doing so, we help them improve communications, eliminate ambiguity and resolve disputes efficiently.
Third Party Verification, or TPV, is the process of having an independent third party confirm the identity of the customer, whether he or she has authorization to place or change an order, and whether the customer comprehends the details.
We provide timely, friendly and professional support to ensure an excellent customer experience using both live agent and automated IVR, or a combination of the two. No matter your need we can provide the best solution for you.
Our service industries span a range of business sectors from energy and utility companies to insurance, time-share and more.
Our team has a proven track record of providing customers with:
