Hybrid Live-IVR TPV

Our Hybrid Live-IVR Interactive voice response solutions offer customers the best of both worlds: the ability to customize and optimize the advantages of the live operator interaction combined with the low cost of an automated IVR solution.

Hybrid TPV highlights:

Personalized Service with Higher Success Rates
Ability to Adapt to Appropriate Customer Questions & Comments
Universal Language Coverage
Quality Monitoring to Provide the Highest Levels of Quality Assurance
Near Real-Time Call Record and .wav File Access
Dedicated Team with 24/7 Availability
Highly Cost Effective